Jason DaPonte’s blog

Entries from February 2009

BeebCamp gave me a new idea for how the BBC could work

February 19, 2009 · 12 Comments

I went to BeebCamp today – an ‘unconference’ for people involved in all things digital at the BBC and (this time) some influential and interesting outsiders.

Can you spot me? (Thanks to RainRabbit on Flickr for this)

Can you spot me? (Thanks to RainRabbit on Flickr for this)

Sadly, I had to leave early for personal reasons but I got to go to sessions on “The Games Challenge – Making Things Fun” and “Building the Datadesk at the LA Time” and “What Happens When (and if!) Mobiles and Desktop PCs Swap Roles” and one on “Piracy”.  They were all interesting but, in the one on Piracy, I had what feels like a big thought that I want to write about before I go into detail about what happened at the sessions.  So here goes… please let me know what you think…

Pre-pay BBC

Imagine this very simple concept: Each year you pay your license fee to the BBC in exchange for programming that you own and control the destiny of.  YOU decide what gets made because YOU decide which ideas, programmes, themes, seasons, etc you want to invest in.  This could be done via an online marketplace that let’s you manage the money in your account and that links you to what other people are doing with the money in their accounts.
The thinking came out of a discussion on piracy where I pointed out that Bandstocks (which I’ve blogged about before) has partially found a way around piracy of music by effectively creating a ‘pre-pay’ model where listeners who really want new music pay for it to be made and then share in the profits (if any) should the music become successful.  Sure, people can pirate the music later, but the artist gets paid up front if the users really want to hear their album.  There’s no guess work by A&R men – you know the album will sell because listeners have already registered their demand with votes and with their own cold hard cash.
 
People pay the license fee with their cold hard cash, too.  Hopefully because they care about commercial-free content public service content (and possibly because they can be prosecuted if they don’t) – but let’s focus on the first part.

Every year households all over the UK ‘invest’ a fairly large sum of money into the BBC in exchange for a portfolio of content and services across TV, Radio, Web, Mobile, etc that should “inform, educate and entertain” them (probably more than they invest on average in cash in any other company – but I’d have to check this).  But, once they’ve paid it, they have no control over that portfolio.  In fact, they have less direct control than they do if they invested in shares in a corporation because they can’t sell their stocks later. 

Once the funds come in, people like myself, spend loads of effort researching, planning and strategising about what that portfolio should be – we do nothing short of our best to try to “build public value” with the funds we get.  And yes, I honestly believe, most of us do try our best to do this – so this isn’t an attack on anyone inside – I work for the BBC, believe in the BBC and think it does a great job given the giant task it has on its hands.

That said, not allowing our audiences to have at least a level of direct control over what programming gets made seems outdated in the digital age.

I’m imagining a digital marketplace where editors, producers, directors, etc “float” ideas to the public and where anyone who’s paid their license fee can choose to allocate a portion of the funding they’ve pre-paid to us.  This could be at the level of specific programmes (after reading a brief posted by a commissioning exec), for an entire service (if say, they really love 6Music – like I do) or even an entire genre (if you just can’t get enough cookery programming).  Those who don’t have access to PCs or mobiles could acccess the system using paper postal surveys.

Programming would have to reach a certain threshold to go into production and larger areas would need a certain amount of funding to continue.  Those areas that received enough funding to go into production and to operate, would do just that.  New areas could be considered by the public and invested in if they were deemed worthy enough.

Would this water down the quality of our content?  It could.  And that would be a disaster; but I suggest that we would only allow ideas that clearly deliver public value and were true to the BBC purposes and values into the system in the first place to avoid this.  Yes, we still need commissioners and editors to perform this function – I’m just proposing a more direct and accountable connection with audience members.

If we knew every programme had an eager audience before it was made, would we ever have another ‘flop’?  I’m not sure the idea is that good but think about this… if audiences loved (and I mean really loved some programming), I’d suggest we give them the opportunity to invest over and above their license fee if they want to.  I can imagine plenty of fans of particular programmes who would love to be able to pay a bit extra to get an extra episode of their favourite programmes – and just imagine the affinity this would build between the fans and the content.  Just imagine the hype fans would create around progamming/content they’d had a direct influence on financing.

Don’t get me wrong here – I’m not suggesting this would allow audiences to decide whether to pay a license fee but rather that they have more control as to how the fee is used.  I also recognise that a large corporation has many overhead costs and operating costs that audiences would not have visibility of or ever choose to invest in so realise a ‘penny for penny’ approach wouldn’t work – but this could be overcome by a point system or something similar.  The ability to allow audiences to see how their money had been used and the direct impact they’ve had on the content would also strengthen the accountability and transparency of the BBC to them; effectively opening the company up to a much greater degree.

Crazy talk?  Maybe.  But I’d love to know what you think.

As for the other talks at BeebCamp…  Here were my highlights:

The Games Challenge: Making Anything Fun

This was hosted by staff from Six to Start and helped us work through the challenges and opportunities of making ‘anything’ fun.  We took on Funerals, the Middle East, Health and Safety regulations, commuting and taxes.  And, sure enough, were able to find a way of making each of them fun so, yes, you can make almost anything into a game.

Building the Datadesk at the L.A. Times

In this session Eric Ulken said: “Journalists gather loads of data, use what they need to write the story, then throw the rest away.  I tried to figure out what we could do with all of that extra data.”  The results were the datadesk at the L.A. Times and he showed us some cool examples of what he’s doing.

What happens when (if?!) ‘mobiles’ and desktop PCs swap roles?

This is a session I ran – based in a question that I honestly don’t know the answer to but am very curious about after having read it in Fjord’s predictions for mobile in 2009 (see my previous post on that).   We didn’t, of course, come to a conclusion – but the conversation raised some interesting points which I’ve tried to gather here.

The conversation kicked off with people talking about he pros and cons of storage of assets in ‘the cloud’ and the desire for ownership of assets.  A great point was made that this was an “over 25 model” for looking at this in that anyone under the age of 25 wouldn’t even think about physically owning media (cheers to Alex Murray for that thought).

 Thinking along the lines of download vs. broadcast models for media then lead us into seeing a third dimension to this paradigm which is the ability to upload.  Uploading, the group seemed to agree, allows for a different level of creativity and participation which meant that information in ‘the cloud’ could only really meet its full potential to be socialised.  Someone summed this up really nicely (I thought) by saying, “It’s about what I can do on the device that I can also share.”

Conversation then turned to the idea of portable devices being the centre of users digital lives because they’d contain a portable, central profile that would identify you to other non-portable devices.  A key point here, was that to reach the full potential of this promise interoperability will be needed and the group seemed to still feel like that was a way off.

Categories: conferences and labs
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BBC iPlayer on Mobile wins Global Mobile Award @ Mobile World Congress

February 18, 2009 · Leave a Comment

BBC iPlayer on mobile (which was produced by the BBC Mobile team, which I am part of) won a big award last night – Best Mobile Music or Video Service.  I won’t gloat but this is a big deal and really exciting.

Check it out: http://www.globalmobileawards.com/winners.shtml#winner_cat1b

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Mobile Usabilty – a view from Jakob Nielsen

February 17, 2009 · Leave a Comment

Jakob Nielsen has just released a new take on mobile usability based on testing he’s conducted and the results are interesting.

The good news, for me, is that what he recommends is very much in line with what we do on the BBC Mobile site – publish different versions appropriate for different devices.  It’s not great, of course, that he feels mobile usability isn’t moving fast enough – but it’s always good to have a challenge, right?

I think the most interesting point he makes is his final one:

“…not all sites need mobile versions.”

This is a point I’ve made when talking to people who create desktop (or ‘full fat’ as I like to call them) sites.  Trying to offer the full functionality and content of every site simply doesn’t work – even if you have an iPhone.  He sites that users only use their phones for a narrow range of activities and therefore these are the sites/activities for which mobile sites are most needed.  I’d love to know what activities he found people were using them for in the testing.  I’d hazard a guess they’re around: communication (social networking and web mail), news/sport/weather information and some basic transactional stuff.  If anyone knows, let me know.

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Mobile predictions for 2009 from Fjord

February 11, 2009 · 1 Comment

Christian Lindholm and his team at Fjord (whom the BBC have worked with on a number of occasions) has released a set of predictions for the mobile world in 2009 – and if they’re right, it sure looks like an exciting year ahead. In fact, taking an optimistic view of the trends, you might even say this could be THE year where mobile really comes centre stage. In the spirit of these being ‘Fjord Thoughts’ I wanted to share some of my own thoughts, which I’ve gathered under the headlines from the report. Make sure you read the full report and not just my comments – it’s really good stuff!
 

App Stores are digital Innovation Bazaars

The app stores are clearly going to be a crucial access point between consumers and content/services for their devices – there’s no doubting that. However, what I thought was really interesting here was the prediction that “The long tail of the App Store will allow the iPhone to attract great content and emerge as a true mobile gaming platform that puts pressure on the Nintendo DS and Sony PSP.”

Sure, you’ve been able to download and play games on a range of devices before and sure, many portable games consoles can connect to the internet, but I think this blurring will be particularly interesting. First, interesting to see which devices become prefered/dominant with which types of users but, moreso, from my perspective because its potentially where content and gaming can come much closer. Anyone fancy an alternate reality game that gives you clues in news stories based on where you are and the proximity of other players?

The Cloud puts digital life at your fingertips

“The PC is displaced as the hub and takes its place as a powerful but non-mobile client.” When I first read this, all I could think was, “Wow!” and then “But REALLY?” Much as I’d love to believe this and it would be great with relation to what I do for a living, it seemed a little implausible – reading on into the report, this is refined a bit to talk about teens and people in developing countries, and I think this is more likely. We see this happening for a small wedge of UK users – a growing minority – but I don’t see a full reversal of hub/client devices this year for mainstream audiences. Watching the behaviour of those audiences who DO make this switch will be interesting though. My youngest brother and a teenager I work with already can’t see the point of having a laptop (nevermind a desktop) when they can have a Blackberry.

I think the other interesting thing about how ‘the cloud’ will affect our experiences that will emerge will be around how entertainment and media cross between equally connected clients. With over-the-air downloads from the iTunes store, does the music ‘live’ on your PC or your iPhone? And will this be the year that delivers on the dream of being able to ‘take’ a programme you were watching on TV away on your phone when you leave the house?

TV finally goes mobile

I can’t write about this report without being grateful for the praise that Fjord has given the BBC in this section naming us as one of the players who will help drive this trend. Nice. We’re already seeing “mobile couch potato” behaviour growing – peak time for the use of BBC iPlayer on mobile is between 8.00pm and midnight – times when people are relaxing at home (possibly in bed) and using their reliable, fast wifi connections. This is different to what’s seen on the desktop version of BBC iPlayer and later than peak time for traditional TV viewing so very interesting to keep an eye on.

I recently saw another presentation (by another company) looking at mobile in 2009 that predicted that Mobile TV was dead. At first these seemed contradictory – but actually, they were in agreement. What the other presentation meant was that TV on operator portals was dead; and that its time for other TV/video services to emerge – perhaps like BBC iPlayer on mobile and the others that Fjord are suggesting. Wouldn’t it be cool if we stopped watching video on our mobile screens this year and that its when “video goggles” (aka virtual retinal display) takes off?

Location becomes the new service bedrock Sure, I buy this. BUT… the editor in me would modify this prediction slightly. I think there’s going to be a proliferation of applications that use location – but I’m not convinced they’ll all be very useful or as easy to develop as some people think. I talk to a lot of people who make the assumption that if something’s near you, it’s automatically relevant – this isn’t always the case, and even if it is, it might not be what you want.

If I’m searching on my geo-aware device for information about an upcoming business trip or holiday, I definitely DON’T want information about what’s currently nearest to me. I’d probably like to know what hotels people who LIVE near me stayed in when they went to my destination – but I suspect working out these types of subtleties and the user experiences that make them excellent will be a little bit of a way off and that we might see a lot of gimmicks in the meantime (excluding maps, of course). And worse, the top 10 headlines near me, might actually do me a dis-service if it turns out that the raging fire a few towns over is the 11th story, meaning I never get to find out that my home is in danger.

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Heathrow Express using mobile ticketing

February 9, 2009 · Leave a Comment

Very nifty use of mobile here. The Heathrow Express is using semacodes (or are the QR codes?) to let users get their ‘tickets’ on their mobiles.

It’s great for travellers who won’t lose their phones but might just lose another piece of paper while they’re travelling and its good for the environment and good for their bottom line (I suspect) since it uses less paper. Easy and simple.

Categories: Uncategorized

Patrick Wolf private gig for Bandstocks investors

February 4, 2009 · 1 Comment

Last week, I wrote about how excited I was that I’d been invited to a see a private gig by Patrick Wolf after investing some money in his forthcoming album Battle on Bandstocks.

Little did I know what a treat I was in for.  The gig was last night and held at the 1901 Club in Waterloo, London and was like being in someone’s living room/lounge listening to Patrick give a recital for a tiny crowd.

I won’t gush here about how good the gig was (amaaaaazzzzzzzing) but wanted to post to share some of the videos and pictures I took and because it made me think more about what a good idea Bandstocks is.  No, I’m not being paid by their PR company! 

One of the things that came across last night was that Patrick really likes talking to and creating music for his fans.  The whole time he was incredibly gratious and humble and genuinely thanking his investors for their support.  Not something you normally get in such a heartfelt way when you go to a gig.

Direct relationships between artists and fans can only be a good thing and hopefully the way forward.  Cameras were welcomed and so alot of people were snapping/recording away – just another sign that Patrick is exploring a new relationship between fans and music where he (or they) own it and not a big major record label (which generally prevents either the artist or fan from fully enjoying it so that the company can profit) – and knows that letting fans do this is good free publicity and not stealing.

Anyway, the lighting in the venue was very dim so please forgive the quality of the photos and videos, but here goes.  I hope you enjoy it half as much as I did as it really was a special night.

“Paris” is my favourite of his songs… glad he played it even if I messed up the camera:

Photos on Flickr here: http://www.flickr.com/photos/j-sin

Categories: music
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Design Mind: Mobile industry and creative destruction

February 2, 2009 · Leave a Comment

This is an interesting article I just read about the mobile industry written by Design Mind, the in-house magazine at Frog Design – one of the few that backs up and isn’t looking at what’s the next Series 60 handset or guessing at what Palm or iPhone have planned – but actually looking at some of the historical and traditional forces that are facing the industry.

creative destructionUltimately, it takes a dim view of convergence happening via smartphones – I’m not quite sure I buy it, but its an interesting theory, and certainly possible.  We don’t think about it much but there could be another path to instant communication and access to all the information you need that’s not a PC or a mobile or a hybrid one.  Sure, they’ll both come close – but, the article says, they may never provide the whole solution.  I also liked the importance the article attached to the ‘feeling’ that designed products provide – I think this is far too often overlooked.

Another point that excited me was that this is the first time I’ve read about Nvidia announcing that Tegra would soon be available and able to make video game-quality graphics available on mobiles.  This is going to allow a huge shift in mobile content and services and bring some great stuff to the small screen.

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And dumbest mobile service of the year goes too… TFL!

February 2, 2009 · 1 Comment

Shame it doesn't work underground

Shame it doesn't work underground

In the E for Effort department, I have to say that this service – which I’m sure means well – should get some sort of stupidity alert. Instead of bringing fast relief this poster is only likely to cause already stressed commuters to go into a fit of rage when they see the poster underground and realise they’re trapped and can’t use it. Sure some underground systems have mobile internet/wifi connectivity but London’s ancient and creaking system sure doesn’t.

Unsurprisingly, it looks like TFL have been planning to install mobile connectivity since 2005 – 4 years later, there’s no sign though.  Slow and crappy as ever.

I wonder what would have happened if people used it this morning when nearly the whole system was shut for snow…

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